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[closed] New, larger phone but software got stuck to old one

Posted: Thu Aug 22, 2013 7:32 am
by Fred
I enjoy this app very much and purchased the GPS Hike almost immediately. But the little screen of my Galaxy S5300 was a major setback so I bought the Galaxy SIII with its much larger and crispy screen. Thought it would be easy to install the app on my new phone but no. It says "Locked by another device".
How can this be solved?

I uninstalled the app on the old phone but without effect. How can it be done?

Thanks,
Fred

Re: New, larger phone but software got stuck to old one

Posted: Thu Aug 22, 2013 8:19 am
by Psyberia-Support
Hi and thanks for you support,
After registering the app on a device, the key is locked on that particular device for some time.
Anyway I have unlocked your key so you can use it on your new device right now.
Let me know if you have any issue,
Best regards

Re: New, larger phone but software got stuck to old one

Posted: Thu Aug 22, 2013 8:24 am
by Fred
:D GREAT, SMASHING! MANY THANKS ... VERY GOOD APP!

Re: New, larger phone but software got stuck to old one

Posted: Thu Aug 22, 2013 5:44 pm
by Psyberia-Support
No problem! ;)