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offline maps: Your system prevents usage of this location

Posted: Sat Jun 25, 2022 8:51 am
by andreas
Hello,

I think I have the same problem like discribt in this threat for OM instead of AQ:
https://www.alpinequest.net/forum/viewt ... f=4&t=5403

I can not anymore use the SD card to store data.

to fix it you suggest for AQ to move the files in the folder which is allowed by android. I tried the same for OM. but I even can not select this folder in the offline Maps settings
photo_5312197345229784441_y.jpg
storage settings
(89.9 KiB) Not downloaded yet


I'm using android 11 and Offline Maps 3.9b

what i did so far:
* I reinstalled the App, with no effect.
* I try to change the files with another app on the SD card, which works.

Can you tell me what i can try else to investigate or fix it. I like to store data on the SD card.

thanks for the good job
and hope you can help me

Re: offline maps: Your system prevents usage of this location

Posted: Thu Jun 30, 2022 10:44 pm
by Psyberia-Support
Hi Andreas,

Unfortunately I cannot be of a great help on this topic. The application should be able to read/write data in the listed folder on the SD card, but apparently it cannot so this folder cannot be used as a storage location.
There is no way to change this in the application or in the Android settings, as access to this folder should be available by default.

Just a few tips:
- If you make an error report from the app (main menu -> more -> report errors) I could check your logs to see if there is anything unusual;
- You can try to check your SD card for errors, of un-mount / re-mount it. Maybe it's in read only mode;
- The internal device memory is anyway much faster on Android 10 and more, this is the recommended place to save you apps data, they will work much faster.

Re: offline maps: Your system prevents usage of this location

Posted: Sat Jul 02, 2022 7:36 am
by Andreas
thanks, I will do that. i will try another sd card and activate logging. when I have some logs I will post it here.
using internal storage is not an real option for me, because I'm quite limited. I also don't like to by a new phone only for this.