[sticky] Please read before submitting issues

You can post here if you have found a bug or if you are faced to a strange behavior.
Psyberia-Support
Site Admin
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Joined: Wed Apr 14, 2010 9:41 pm

[sticky] Please read before submitting issues

Post by Psyberia-Support » Wed May 14, 2014 2:43 pm

Thanks for your interest in our applications.

We are happy to help you concerning all your questions and issues, but:
- Be gentle, all threatening or non civic posts will be deleted;
- Make at least a small search in the forum or on the web to check if your question hasn't been already answered before;
- Make a clear description of your issue (the app and version you're using, error messages you get, exact step of the problem, etc), every piece of information is helping;
- If possible, send us pictures that show the problem and log files (either by email or from the application: main menu -> More -> Report errors);
- We cannot help if the problem is inside another application (like in the Play Store before or while installing the application).

Thank you.
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