Forgotten password - applied for new one but mail do not come

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Ziiky
Posts: 3
Joined: Wed Nov 25, 2020 12:37 pm

Forgotten password - applied for new one but mail do not come

Post by Ziiky » Fri Aug 13, 2021 9:36 am

Hello

My friend forget user password for app (full AQ buyed)
I tried for him to get new one through site but he did not receive mail.
When I manage same orecedure for my acc, I get mail with temporary pass.


Need help ...

Psyberia-Support
Site Admin
Posts: 4885
Joined: Wed Apr 14, 2010 9:41 pm

Re: Forgotten password - applied for new one but mail do not come

Post by Psyberia-Support » Fri Aug 20, 2021 7:16 am

Hi,
If you need to change the password of the online points account from the app, you need to send us an email from the email address you're registered.
For the support forum account (here), you need to use the regular "forget password" link. Please check his spam emails in case of any problem.
Both account are unrelated.
Do you like AlpineQuest ? Leave a small comment on Google Play !

Ziiky
Posts: 3
Joined: Wed Nov 25, 2020 12:37 pm

Re: Forgotten password - applied for new one but mail do not come

Post by Ziiky » Sun Aug 22, 2021 12:21 pm

Thnx for replay!

Which mail?

Psyberia-Support
Site Admin
Posts: 4885
Joined: Wed Apr 14, 2010 9:41 pm

Re: Forgotten password - applied for new one but mail do not come

Post by Psyberia-Support » Mon Aug 23, 2021 8:57 pm

Do you like AlpineQuest ? Leave a small comment on Google Play !

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