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en:help:v2:settings:storage [2016/05/09 12:45] – [Storage on the external SD card troubleshooting] alpinequest | en:help:v2:settings:storage [2020/09/07 10:14] – [Where does the application store its data?] alpinequest | ||
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This folder is automatically chosen during the first application start, and is usually located on the external SD card (if available) for devices running Android lower than 4.4, or on the device memory for Android 4.4 and after (SD card storage behavior has considerably changed since then). | This folder is automatically chosen during the first application start, and is usually located on the external SD card (if available) for devices running Android lower than 4.4, or on the device memory for Android 4.4 and after (SD card storage behavior has considerably changed since then). | ||
+ | |||
+ | Inside the application folder, you'll find the following sub-folders: | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
+ | * '' | ||
\\ | \\ | ||
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{{: | {{: | ||
- | {{: | + | {{: |
{{ : | {{ : | ||
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==== Storage on the external SD card troubleshooting ==== | ==== Storage on the external SD card troubleshooting ==== | ||
\\ | \\ | ||
- | In Android 4.4, the memory management has been modified: | + | In Android 4.4 and above, the memory management has been modified: |
* The device internal memory is called "// | * The device internal memory is called "// | ||
- | * The SD card external memory (available on some devices only) is called "// | + | * The SD card external memory (available on some devices only) is called "// |
In Android 6.0 and above, you can now grant the application the right to write on the external SD card from the Android settings (" | In Android 6.0 and above, you can now grant the application the right to write on the external SD card from the Android settings (" | ||
- | \\ | + | If no storage location choices at all are available on the external SD card: |
+ | * Be sure that your device is not currently plugged to a computer using an USB cable; | ||
+ | * Be sure that the SD card is not currently being checked for errors (usually happens after starting the device or removing the USB cable); | ||
+ | * If you have Android 6.0 or above, you must grant the application to write on the external memory from the Android settings (" | ||
+ | * Try to restart the device; | ||
+ | * Try to un-install and re-install the application (be careful if you have stored data you want to keep); | ||
+ | * In the Android settings (" | ||
- | ==== Re-using data stored before Android | + | \\ |
+ | ==== Re-using data stored before Android upgrade ==== | ||
\\ | \\ | ||
If you stored data with the application on the external SD card before upgrading to Android 4.4, this data is now read-only and cannot be used any-more. | If you stored data with the application on the external SD card before upgrading to Android 4.4, this data is now read-only and cannot be used any-more. |