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[fixed] Reinstall offline maps+ fails to activate previously bought features
Posted: Thu Nov 04, 2021 8:34 am
by Tired&Weary
Previously purchased the addon features of 'Elevation Data' and 'JPG/PNG Calibration Support'. After re-install of OfflineMaps+ from Play Store, these features are not present. The icon next to the features is grey in both instances, as opposed to the expected green. However, on pressing the 'i' icon next to the features, information is given on purchase date and an id showing a #GPA number - which I assume it's the license for these features. No cost is shown against these features as I assume the system knows they have been purchased already. Anyone know how to resolve please?
Re: Reinstall offline maps+ fails to activate previously bought features
Posted: Thu Nov 04, 2021 9:40 am
by Psyberia-Support
Hi and thank you for your support, sorry for the troubles,
After restarting the application, and displaying the "Get more features!" page, can you make an error report from the application so I can have a better idea of what's going on? (main menu -> More -> Report errors).
If the application does display a purchase date and number, then it means it's aware of your purchases.
Re: Reinstall offline maps+ fails to activate previously bought features
Posted: Thu Nov 04, 2021 9:30 pm
by Tired&Weary
Now resolved by Psyberia support - very quick support as well!
Fixed in beta version and apparently new version should be available on Google Play Store very soon.
Great!
Re: Reinstall offline maps+ fails to activate previously bought features
Posted: Fri Nov 05, 2021 7:20 am
by Psyberia-Support
Thank you for your help and feedback on this problem.
Version 3.8c is now available on the Play Store and fixes this problem.
Sorry for the troubles.