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[closed] Money deducted twice

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Akshay negi

[closed] Money deducted twice

Post by Akshay negi »

I have erroneously paid twice for elevation and kmz support as in the first time the support dint go through however my money has been deducted from my account
Transaction id
1. Thx for INB txn of Rs.390 frm A/c X4452 to Times of M... Ref#IGAHNJPKX6 on 25Nov19.
2.Thx for INB txn of Rs.310 frm A/c X4452 to Times of M... Ref#IGAHNJQCM0 on 25Nov19.

Request refund of the money as i have again paid and now i have got the elevation and kmz support

Regards
Akshay Negi
Psyberia-Support
Site Admin
Posts: 6407
Joined: Wed Apr 14, 2010 9:41 pm

Re: Money deducted twice

Post by Psyberia-Support »

Hi Akshay and thanks for your support.
It's not possible to paid 2 times for the same application or add-on.
If you see that you've been charged 2 times, it means that the first purchase has been refunded by Google and you'll get the money back soon.

Note that you can manage your purchases in the Play Store application, and request for refunds.
In any case, you must contact the Play Store support for problems with the paiements.

Best regards
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